Returns

A Quick & Simple Process

If you need to return a product or believe your BD Diesel part may be eligible for warranty inspection, this page will walk you through each step. Providing complete information upfront helps us review and process your request as quickly as possible.

  • Product Information

    Before requesting a return, please ensure you have reviewed the
    BD Limited Warranty Policy and gathered the required information listed below.

  • Accuracy Is Important

    Providing complete, detailed information ensures your request is handled quickly. Incomplete forms often lead to processing delays and follow-up calls that keep your vehicle down longer.

What You'll Need

Contact Information

  • Full Name
  • Phone Number
  • Email Address
  • Mailing Address

List Title

  • Year, make, and model
  • Vehicle Identifiacation Number (VIN)
  • Install date and failure date
  • Install and failure mileage/kilometers

List Title

  • Product name
  • Part number
  • Serial number
  • Replacement part and serial
    number (If applicable)

List Title

  • Engine codes (if present)
  • Description of the issue
  • When the issue occurs
    (hot or cold, include temperature)
  • Driving conditions
    (speed, gear, load, towing weight, etc.)

  • PRODUCT RETURNS

    Fill out the Parts Return Form below and Contact our team at 1-800-708-0087 or sales@bddiesel.com

  • WARRANTY CLAIMS

    Complete the Warranty Claim Form below andCall 1-800-708-0087 and ask for Technical Support, or Email techsupport@bddiesel.com